New customs rules cause confusion and uncertainty

07 May 2024

The new customs checks and charges that came into force on 1 May are causing confusion and uncertainty for business, warns the British Chambers of Commerce (BCC).

The second phase of the UK's Border Target Operating Model introduced charges of up to £145 for imports of plant and animal products. 

It is the first time for decades that firms will have to pay such fees for EU imports of goods arriving in Great Britain.

There is uncertainty around which consignments are subject to checks, due to issues with border computer systems.

Government figures show the UK imports just under 30% of all the food it consumes from the EU. 

William Bain, Head of Trade Policy at the BCC, said: 'Firms face mounting confusion and uncertainty about exactly how and when the borders checks and costs will be fully implemented. It is crucial for business and trade that the government gives clarity on what is happening.

'The government should immediately exclude firms in the trusted trader scheme from these charges which would give many smaller businesses some relief. But in the long-term, these checks and costs should be done away with by reaching an agri-food deal with the EU, something we have consistently called for. 

'With interest rates still high, inflation well above its 2% target and supply chain disruption continuing to build, these costs and uncertainty are the last thing firms need.'

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